Reviews
Since 1985 we've helped Aussies get outdoors. Hear what our customers are saying. The good and the areas we're working on.
1.5K+ Reviews
4.74 average rating
4.74 Average Rating
Rated 4.74/5 by our customers
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Trusted, authentic customer reviews
Real Customer Experiences
Honest feedback from Australians
WHY OUR REVIEWS MATTER
RECENT PRODUCT REVIEWS
FREQUENTLY ASKED QUESTIONS
Yes. OZtrail has been helping Australians get outdoors since 1985, and today carries an average rating of 4.74 out of 5 across more than 1,500 verified customer reviews. Most customers highlight the value for money and durability of our tents, gazebos, and camping furniture for the price point. Like any brand selling thousands of products a year, we don't get everything right every time, and we treat every piece of feedback good or critical - it's as a chance to improve.
Feedback on OZtrail products is generally strong, with customers most often praising ease of setup, sturdiness in Australian conditions, and value compared to premium competitors. As with any large product range, quality feedback varies by category. We use this feedback directly in our product development process.
Yes. OZtrail products are backed by a manufacturer's warranty, with terms varying by product category. See our full Warranty page for coverage details and how to make a claim.
Our customer service team handles every enquiry directly, and most issues. If you've had a less-than-ideal experience, we'd genuinely like to hear about it so we can put it right; you can reach our team at: 0731931110 or through email at info@adventureoperations.com