Competitions Terms & Conditions

Collapsible content

Win A $1,000 Gift Card for Leaving Us A Review!

Promoter

Adventure Operations Pty Ltd
ABN: 77 010 916 006
71 Charles Ulm Pl,
Eagle Farm QLD 4009

Eligible States/Territories

National (Australia)

Promotion Period

  • Start Date: 10 March 2025, 12:01 AM AEST
  • End Date: 10 December 2025, 11:59 PM AEST
  • No entries will be accepted outside this period.

Website Address

www.oztrail.com.au

Eligible Entrants

  • Entry is open to Australian residents aged 18 years or older who fulfil the entry requirements.
  • Employees, directors, officers, management, suppliers, contractors, and immediate family members of the Promoter or associated companies are ineligible to enter.

Details of Prize

  • One (1) prize: a $1,000 OZtrail Gift Card, redeemable only on www.oztrail.com.au.
  • Prize is non-transferable and cannot be exchanged for cash.

Total Prize Value

  • $1,000 AUD (incl. GST)

Method of Entry

To enter, an entrant must, during the promotional period:

  1. Leave a new, unique product review on www.oztrail.com.au for a product they have purchased.
  2. Reviews can be positive, neutral, or negative—honest feedback is encouraged.

Maximum Number of Entries

  • Entrants can enter as many times as they like over the promotional period.
  • Each entry must be based on a separate purchase.

Prize Draw

  • The winner will be selected via random electronic draw.
  • Location of draw: 71 Charles Ulm Pl, Eagle Farm QLD 4009
  • Draw date: The draw will take place within 7 days after the promotion ends.

Notification of Winner

  • The winner will be notified via phone and/or email within 5 business days of the draw.
  • The winner’s first name and state/territory will be published on www.oztrail.com.au within 7 business days of the draw.

Unclaimed Prize Draw

  • If the prize is not claimed within 3 months, a random unclaimed prize draw will occur.
  • Unclaimed prize draw date: 10 March 2026
  • Unclaimed prize draw location: 71 Charles Ulm Pl, Eagle Farm QLD 4009
  • The winner will be notified via email within 48 hours of the unclaimed prize draw.

Terms & Conditions of Entry

  1. Information on how to enter and prize details form part of these terms & conditions. By participating in this Promotion, entrants are deemed to have accepted these Terms of Entry.

  2. Entry is only open to legal residents of the Eligible States/Territories who meet the Method of Entry requirements. Employees, suppliers, contractors, and their immediate families of the Promoter and associated companies are ineligible to enter.

  3. The Promotion will be conducted during the Promotion Period.

  4. The prize details are outlined in the "Details of Prize" section.

  5. Total prize pool value is listed in the "Total Prize Value" section.

  6. The prize is valued in Australian dollars (AUD).

  7. To enter the Promotion, entrants must follow the Method of Entry. Failure to comply will result in an invalid entry. The Promoter will not notify entrants of invalid entries.

  8. Entrants can enter as many times as they like during the Promotion Period, provided each entry is linked to a separate purchase.

  9. The Promoter accepts no responsibility for:

    • Late, lost, incomplete, or misdirected entries.
    • Any technical malfunctions or system failures affecting the entry process.
  10. The prize will be awarded to a randomly selected valid entry using a fair and transparent random electronic draw.

  11. The winner does not need to be present at the draw unless expressly stated otherwise.

  12. Winners will be notified via phone and/or email within the timeframe specified in the Notification of Winner section.

  13. The Promoter is not responsible for being unable to contact the winner due to incorrect or incomplete contact details. If an entrant's contact details change, it is their responsibility to notify the Promoter.

  14. If the prize is unclaimed by the specified date, an unclaimed prize draw will occur as outlined in the Unclaimed Prize Draw section.

  15. The OZtrail Gift Card is redeemable only on www.oztrail.com.au. It is non-transferable, non-exchangeable, and cannot be taken as cash.

  16. Entrants are responsible for any tax implications that may arise from accepting the prize.

  17. The Promoter reserves the right to modify, suspend, or cancel the Promotion if unforeseen circumstances arise beyond its control.

  18. The Promoter may disqualify any entrant who:

  • Provides misleading or fraudulent information.
  • Tampers with the entry process.
  • Fails to comply with these Terms of Entry.
  1. The Promoter is not liable for any loss or damage suffered due to participation in the Promotion or use of the prize, except for liability that cannot be excluded by law.

  2. All entries become the property of the Promoter. By entering, entrants agree that their reviews may be used for marketing purposes.

  3. This Promotion is in no way sponsored, endorsed, or administered by, or associated with Facebook, Instagram, or any other social media platform.

OZtrail New Subscribers Giveaway

Promoter
Adventure Operations Pty Ltd
ABN: 77 010 916 006
71 Charles Ulm Pl,
Eagle Farm QLD 4009

Eligible States/Territories
National (Australia)

Promotion Period
Start Date: 18 March 2025, 12:01 AM AEST
End Date: 10 December 2025, 11:59 PM AEST
No entries will be accepted outside this period.

Website Address
www.oztrail.com.au

Eligible Entrants
Entry is open to Australian residents aged 18 years or older who fulfil the entry requirements.
Employees, directors, officers, management, suppliers, contractors, and immediate family members of the Promoter or associated companies are ineligible to enter.

Details of Prize
One (1) prize: a $500 OZtrail Gift Card, redeemable only on www.oztrail.com.au.
The prize is non-transferable and cannot be exchanged for cash.

Total Prize Value
$500 AUD (incl. GST)

Method of Entry
To enter, an entrant must, during the promotional period:

  • Complete the OZtrail welcome pop-up form by providing their full name, email address, phone number, and date of birth.
  • Agree to receive marketing communications from OZtrail.
  • Each entrant will receive a 5% off discount code for their first purchase upon successful registration.

Maximum Number of Entries
One (1) entry per person. Multiple entries using different email addresses or contact details will result in disqualification.

Prize Draw
The winner will be selected via random electronic draw.

  • Location of draw: 71 Charles Ulm Pl, Eagle Farm QLD 4009
  • Draw date: The draw will take place within 7 days after the promotion ends.

Notification of Winner

  • The winner will be notified via phone and/or email within 5 business days of the draw.
  • The winner’s first name and state/territory will be published on www.oztrail.com.au within 7 business days of the draw.

Unclaimed Prize Draw
If the prize is not claimed within 3 months, a random unclaimed prize draw will occur.

  • Unclaimed prize draw date: 10 March 2026
  • Unclaimed prize draw location: 71 Charles Ulm Pl, Eagle Farm QLD 4009
  • The winner will be notified via email within 48 hours of the unclaimed prize draw.

Terms & Conditions of Entry

  • Information on how to enter and prize details form part of these Terms & Conditions. By participating in this Promotion, entrants are deemed to have accepted these Terms & Conditions.
  • Entry is only open to legal residents of the Eligible States/Territories who meet the Method of Entry requirements. Employees, suppliers, contractors, and their immediate families of the Promoter and associated companies are ineligible to enter.
  • The Promotion will be conducted during the Promotion Period.
  • The prize details are outlined in the "Details of Prize" section.
  • Total prize pool value is listed in the "Total Prize Value" section.
  • The prize is valued in Australian dollars (AUD).
  • To enter the Promotion, entrants must follow the Method of Entry. Failure to comply will result in an invalid entry. The Promoter will not notify entrants of invalid entries.
  • Entrants may only enter once. Multiple entries from the same individual will be disqualified.
  • The Promoter accepts no responsibility for:
    • Late, lost, incomplete, or misdirected entries.
    • Any technical malfunctions or system failures affecting the entry process.
  • The prize will be awarded to a randomly selected valid entry using a fair and transparent random electronic draw.
  • The winner does not need to be present at the draw unless expressly stated otherwise.
  • Winners will be notified via phone and/or email within the timeframe specified in the Notification of Winner section.
  • The Promoter is not responsible for being unable to contact the winner due to incorrect or incomplete contact details. If an entrant's contact details change, it is their responsibility to notify the Promoter.
  • If the prize is unclaimed by the specified date, an unclaimed prize draw will occur as outlined in the Unclaimed Prize Draw section.
  • The OZtrail Gift Card is redeemable only on www.oztrail.com.au. It is non-transferable, non-exchangeable, and cannot be taken as cash.
  • Entrants are responsible for any tax implications that may arise from accepting the prize.
  • The Promoter reserves the right to modify, suspend, or cancel the Promotion if unforeseen circumstances arise beyond its control.
  • The Promoter may disqualify any entrant who:
    • Provides misleading or fraudulent information.
    • Tampers with the entry process.
    • Fails to comply with these Terms & Conditions.
  • The Promoter is not liable for any loss or damage suffered due to participation in the Promotion or use of the prize, except for liability that cannot be excluded by law.
  • All entries become the property of the Promoter. By entering, entrants agree that their details may be used for marketing purposes.
  • This Promotion is in no way sponsored, endorsed, or administered by, or associated with Facebook, Instagram, or any other social media platform.

Privacy
By entering, participants agree to the Promoter collecting, storing, and using their personal information in accordance with the Privacy Policy available at www.oztrail.com.au. Entrants can opt out of marketing communications at any time.

Gazebo Giveaway

Promotion Name
HYDROFLOW DELUXE 2.4 GAZEBO KIT GIVEAWAY – MAY 2025

Eligible States/Territories
National (Australia)

Promotion Period
Start: 15 May 2025, 12:00 PM (AEST)
End: 25 August 2025, 12:00 PM (AEST)
No entries will be accepted outside this time.

Website Address
www.oztrail.com.au

Promoter
Adventure Operations
ABN: 77 010 916 006
71 Charles Ulm Pl,
Eagle Farm QLD 4009

Eligible Entrants
Entry to the Promotion is open to Australian residents in all eligible states/territories who fulfil the method of entry requirements and are 18 years of age or older.

Details of Prizes
1x Hydroflow Deluxe 2.4 Gazebo – Navy
1x Gazebo Sand Bag Kit (4 Pack)
1x Gazebo Bar Table

Total Number of Prizes
1

Total Prize Value
Total prize pool (inc GST): TBC

Method of Entry
To enter, an entrant must, during the promotional period:

  • Subscribe to our newsletter by entering their first name, last name, phone number, email address, and date of birth.

Maximum Number of Entries
1 per person

Prize Draw
A random prize draw will occur at 3:00 PM (AEST) on 26 August 2025.
Location of draw:
71 Charles Ulm Pl,
Eagle Farm QLD 4009

Notification of Winners
Winner will be notified via email and phone no later than 27 August 2025.

Public Announcement of Winners
The winner of the prize will be published on:
www.oztrail.com.au
Social Media (Instagram and Facebook) by 26 August 2025.

Unclaimed Prize Draw
A random unclaimed prize draw will occur at 3:00 PM (AEST) on 23 October 2025.
Location of draw:
71 Charles Ulm Pl,
Eagle Farm QLD 4009

Notification of Unclaimed Prize Winners
Unclaimed prize winner will be notified via email and phone no later than 24 October 2025.

Public Announcement of Winners from Unclaimed Prize Draw
The winner of the unclaimed prize will be published here:
www.oztrail.com.au on 24 October 2025.

General Terms & Conditions

  • By entering this Promotion, entrants agree to abide by these Terms & Conditions.

  • The Promoter reserves the right to verify the validity of entries and to disqualify any entrant who tampers with the entry process.

  • The Promoter accepts no responsibility for lost, late, incomplete, or misdirected entries.

  • The Promoter’s decision in relation to any aspect of the Promotion is final and binding, and no correspondence will be entered into.

  • The prize is not transferable or exchangeable and cannot be redeemed for cash or any other form of compensation.

  • The Promoter is not responsible for any technical malfunctions, network issues, or other errors that may affect an entry being received.

  • If the prize is unavailable due to unforeseen circumstances, the Promoter reserves the right to substitute it with another prize of equal or greater value.

  • The winner acknowledges that use of the prize is at their own risk and that the Promoter is not liable for any loss or damage arising from its use.

  • If the Promotion is unable to run as planned due to any reason beyond the Promoter’s control, the Promoter reserves the right to cancel, suspend, or modify the Promotion.

  • Any personal information collected during the Promotion will be handled in accordance with the Promoter’s Privacy Policy available at www.oztrail.com.au.

  • The Promoter is not liable for any tax implications that may arise from winning the prize. Entrants should seek independent financial advice if necessary.

Product Review Terms & Conditions

Section  Details 
1. General Information 1.1 These Terms and Conditions ("Terms") govern participation in the product review promotion ("Promotion") conducted by Adventure Operations ("the Business"), located in Australia.

1.2 By participating in the Promotion, you ("Participant") agree to be bound by these Terms.
2. Eligibility 2.1 Participation is open to individuals aged 18 years or older who are residents of Australia.

2.2 Employees of the Business, its affiliates, and immediate family members are not eligible to participate unless explicitly stated.
3. Purpose of the Promotion 3.1 The Promotion is conducted for research, feedback, and marketing purposes to improve the Business's services, products, or customer experiences.

3.2 Participation involves submitting a genuine product review on the Business's website (oztrail.com.au).

3.3 Participants who submit a product review with a photo are eligible for a higher-value voucher.

3.4 Participation is entirely voluntary.
4. Incentives 4.1 Participants who complete a qualifying product review from an email offering a $25 voucher, will receive a $25 gift voucher. And for those participants who complete a qualifying product review with a photo will receive a $35 gift voucher in total.  Those vouchers can be used on orders over $80 (excluding shipping costs) at www.oztrail.com.au 

4.2 Participants who complete a qualifying product review from an email offering a $50 voucher, will receive a $50 gift voucher. And for those participants who complete a qualifying product review with a photo will receive a $60 gift voucher in total.  Those vouchers can be used on orders over $100 (excluding shipping costs) at www.oztrail.com.au 

4.3 Vouchers are non-transferable, cannot be exchanged for cash, and must be redeemed within 12 months of issue.

4.4 The Business is not responsible for lost or expired vouchers.

4.5 Vouchers cannot be used for shipping costs.

4.6 Vouchers cannot be used with any other voucher.
5. Data Collection and Privacy 5.1 The information collected through the review submission will be used in accordance with the Australian Privacy Act 1988.

5.2 Any personal information collected will be anonymized unless explicit consent is provided by the Participant.

5.3 The Business will not share personal data with third parties without prior consent, except where required by law.

5.4 For more information on how your data is handled, please refer to the Business's Privacy policy.
6. Participant Responsibilities 6.1 Participants must provide truthful and accurate information in their product reviews.

6.2 The Business reserves the right to disqualify Participants who provide false or misleading reviews.
7. Intellectual Property 7.1 All data, feedback, and insights provided in the product review become the intellectual property of the Business.

7.2 Participants waive any claims to ownership or compensation for the use of their feedback beyond the provided incentive.
8. Limitation of Liability 8.1 The Business will not be held liable for any loss, damage, or inconvenience arising from participation in the Promotion or the use of the gift voucher.

8.2 The Business does not guarantee the accuracy or reliability of any product reviews submitted.
9. Promotion Modifications 9.1 The Business reserves the right to amend, suspend, or terminate the Promotion at any time without notice.

9.2 Any changes to these Terms will be communicated through the Business's official channels.
10. Governing Law 10.1 These Terms are governed by and construed in accordance with the laws of Australia.

10.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.

Customer Surveys

Section Details
1. General Information 1.1 These Terms and Conditions ("Terms") govern participation in the research survey ("Survey") conducted by Adventure Operations ("the Business"), located in Australia.
1.2 By participating in the Survey, you ("Participant") agree to be bound by these Terms.
2. Eligibility 2.1 Participation is open to individuals aged 18 years or older who are residents of Australia.
2.2 Employees of the Business, its affiliates, and immediate family members are not eligible to participate unless explicitly stated.
3. Purpose of the Survey 3.1 The Survey is conducted for research, feedback, and marketing purposes to improve the Business's services, products, or customer experiences.
3.2 Participation involves a 3-minute phone call with a representative of the Business.
3.3 Participation is entirely voluntary.
4. Incentives

4.1 Participants who complete the first round of Surveys by participating in the 3-minute phone call will receive a $20 gift voucher as a token of appreciation. This voucher can be used on orders over $80 (excluding shipping costs) at oztrail.com.au.

4.2 Participants who receive the second round of Surveys by participating in the 3-minute phone call will receive a $50 gift voucher as a token of appreciation. This voucher can be used on orders over $100 (excluding shipping costs) at oztrail.com.au.
4.3 The voucher is non-transferable, cannot be exchanged for cash, and must be redeemed within 12 months of issue.
4.4 The Business is not responsible for lost or expired vouchers.
4.5 The voucher cannot be used for shipping costs.
4.6 The voucher cannot be used with any other voucher.

5. Data Collection and Privacy 5.1 The information collected through the Survey will be used in accordance with the Australian Privacy Act 1988.
5.2 Any personal information collected will be anonymized unless explicit consent is provided by the Participant.
5.3 The Business will not share personal data with third parties without prior consent, except where required by law.
5.4 For more information on how your data is handled, please refer to the Business's Privacy policy.
6. Participant Responsibilities 6.1 Participants must provide truthful and accurate responses during the phone call.
6.2 The Business reserves the right to disqualify Participants who provide false or misleading responses.
7. Intellectual Property 7.1 All data, feedback, and insights provided during the Survey become the intellectual property of the Business.
7.2 Participants waive any claims to ownership or compensation for the use of their responses beyond the provided incentive.
8. Limitation of Liability 8.1 The Business will not be held liable for any loss, damage, or inconvenience arising from participation in the Survey or the use of the gift voucher.
8.2 The Business does not guarantee the accuracy or reliability of the Survey results.
9. Survey Modifications 9.1 The Business reserves the right to amend, suspend, or terminate the Survey at any time without notice.
9.2 Any changes to these Terms will be communicated through the Business's official channels.
10. Governing Law 10.1 These Terms are governed by and construed in accordance with the laws of Australia.
10.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.